Operations & Virtual Assistant Retainer Packages
Ongoing virtual assistant and operations support for businesses in Edinburgh, Scotland and across the UK.
Running a business doesn't always require another employee — but it often does require another pair of capable hands.
Solace VA provides reliable, ongoing virtual assistant and operations support for business owners who want experienced help without the commitment and overhead of hiring in-house.
From day-to-day administration and client support to processes, projects and operational organisation, your retainer gives you reserved capacity and consistent support from someone who understands your business.
Why choose ongoing retainer?
A retainer isn't simply a block of hours. It's a way to have consistent, reliable support built into your business each month.
Then four short benefits:
Reserved capacity
Your agreed hours are set aside for your business each month, allowing you to plan confidently and avoid surprise costs.
Continuity
You work with someone who understands your business, systems, clients and preferences. All retainer packages run for a minimum of three months to allow time for proper onboarding, systems setup, and consistent support.
Priority support
Having an ongoing arrangement means your support can be planned around your regular priorities and deadlines.
Flexible expertise
Your hours can be used across administration, client support, projects, processes and operations depending on what your business needs.
Retainers are paid monthly in advance by standing order. Any additional time required beyond your package can be arranged at £65 per hour, subject to availability, and will always be agreed in advance.
Virtual Assistant Retainer Packages
Most popular
upto 10 Hrs / Month
Essential Support
Light-Touch Support
Simplify your day by outsourcing your to-do's.
Best for business owners who want consistent support without full operational involvement.
Price: £500
per month
upto 20 Hrs /Month
Business Support
Growing Businesses
For growing businesses that need day-to-day hands-on support.
More consistent support across administration, clients and business operations.
Price: £1000
per month
upto 40 Hrs / Month
Extensive Operations Support
Significant ongoing Operational Partnership
For businesses needing significant ongoing operational support, with dedicated capacity to manage day-to-day priorities, improve processes and systems, coordinate projects and keep things moving behind the scenes.
Price: £2000
per month
Example:
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Operational oversight
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KPI tracking
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Team coordination
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Workflow management
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Systems and process development
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Client journey improvements
Flexible
Custom Package
Ad-hoc or Project based
Hourly option - No monthly commitment
Not every business needs ongoing support.
If you need help with a specific project, occasional administration or a one-off operational challenge.
Subject to availability.
Price: £65
per hour
Further Information
All retainers run for a minimum of three months.
Ongoing support is designed to grow with your business.
If none of these options feel right, please get in touch to discuss a bespoke arrangement.
Who is a retainer for?
A retainer could be a good fit if:
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You regularly spend time on tasks someone else could manage.
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Your business needs consistent administrative support.
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You're growing and need help keeping things organised.
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You're managing too many processes yourself.
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You need someone who understands your business rather than starting from scratch each time.
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You want access to both virtual assistance and operational experience.
You don't need to know exactly how many hours you need before getting in touch. We can discuss what's currently taking up your time and work out what level of support makes sense.
More than task support
You're not simply bringing in someone to complete a list of tasks.
With more than 10 years' experience in operations and sales management, I bring a broader understanding of how businesses work behind the scenes.
That means I can support the day-to-day while also spotting opportunities to improve processes, organise information, document systems and make things work more efficiently.