Virtual assistant & OBM services in Edinburgh
— tailored to how your business actually works
Whether you need day-to-day admin lifted off your plate or a strategic partner to manage your operations end-to-end, Solace VA provides flexible, professional support for business owners across Edinburgh, Scotland, and the UK. No templates. No one-size-fits-all packages. Just calm, skilled assistance built around you.
Not sure which services you need? That's completely normal. Most clients come to me knowing they're overwhelmed, not knowing exactly what to delegate. The discovery call is the place to figure that out together.
Administration support
Best for: business owners drowning in day-to-day tasks
Included in all retainer packages
Administration & inbox management
Running a business shouldn't mean spending your mornings buried in emails and your afternoons chasing your own calendar. As your virtual assistant, I take ownership of your inbox — triaging, responding, flagging, and organising so nothing falls through the cracks.
Calendar Management
Appointment scheduling
File organisation
Email triage & responses
Document preperation
Data entry
Travel arrangements
Client communication
Best for: service businesses & client-facing brands
Available from the Balance Bundle
Client communication & onboarding
Every message your client receives shapes how they feel about your business. I manage your client communications with the same care and professionalism you would — from the first enquiry right through to onboarding and ongoing relationship management. Whether you need someone to draft responses, send welcome sequences, or simply ensure no client is left waiting, this service keeps your reputation exactly where it should be.
Inbox triage & prioritisation
Onboarding message sequences
Client follow-ups
Drafting emails & proposals
Customer support (email)
Operations & systems support (OBM)
Operations & systems
Best for: growing businesses & scaling founders
OBM-level service — Peace of Mind plan
This is where virtual assistance becomes online business management. If your business is growing but your systems haven't kept pace — processes that live in your head, workflows that depend entirely on you, teams that need coordinating — I can step in at a strategic level. I'll map, build, and manage the internal operations that allow your business to run without you being the bottleneck at every stage.
KPI & milestone tracking
SOP creation & documentation
Team task delegation
Project coordination
Workflow design
Systems setup
Process improvement
Personal assistance
Best for: executives & time-poor professionals
Available as an add-on to any package
Personal assistance & life admin
Sometimes the mental load isn't just professional — it's personal. Travel to book, gifts to research, restaurant reservations that never quite get made. As your personal assistant, I handle the life admin that quietly drains your time and headspace, so that when you close your laptop, you're actually done for the day. Available to business owners and executives across Edinburgh and Scotland.
Gift research & booking
Travel research & itineraries
Personal scheduling
Event coordination
Life admin tasks
Restaurant & event reservations
Social media & marketing
Best for: busy founders with an online presence
Available as an add-on to any package
Social media, marketing & e-commerce
Consistent social media presence takes more time than most business owners expect — and it's often the first thing dropped when life gets busy. I can take over the scheduling, content creation, and community management so your platforms stay active and your audience stays engaged. I also support e-commerce business owners with product listing management, competitor research, and basic marketing admin.
Product listings (Etsy)
Competitor & market research
Canva content creation
Comment & message management
Social media scheduling
Ready to reclaim your time?
Let me take the busywork off your plate as your dedicated virtual assistant (VA) and online business manager (OBM), so you can focus on growing your business. Together, we’ll create a custom support package tailored to your needs.
Schedule a free discovery call today, I’ll be happy to answer any questions you might have.